Purr-fect Fit — Support

We're happy to help with anything about the game.

Contact us

For questions, bug reports, feedback, or help with a purchase, email us at help@purrfectfit.net. We aim to reply within a few business days.

Purchases and refunds

In-app purchases are processed by Apple (App Store) or Google (Google Play). Refunds are handled by the store you bought from: on iOS, request a refund at reportaproblem.apple.com; on Android, use your order history in Google Play. If a purchase didn't arrive in the game, try the Restore Purchases button in the shop first, then contact us if it's still missing.

Saving your progress

Your progress is backed up automatically under an anonymous player ID and linked to Game Center (iOS) or Google Play Games (Android), so it comes back after a reinstall or on a new device signed in to the same account.

Privacy

Our privacy policy — including how to request deletion of your cloud-saved data — is at purrfectfit.net/privacy.